customer benefits:
- Decrease cycle time for medical records acquisions.
- Increasing Production with interactive status flow.
- Maximizing existing systems through technology integration.
- Improving policy issues ratios.
- Facilitating HIPAA compliance.
the WFI difference:
- Unique Multi-State On-Site scanning capability.
- Fully Interactive web-based status system.
- Delivery options designed to work in concert with client systems.
- Customer driven management tools.
- Patient follow-up service options track hard to find records.
about WFI:
Celebrating our 35 th year, WFI provides expedited medical record retrieval services with a focus on a positive client experience. An early adopter of internet technologies, WFI is the compelling APS alternative offering feature-rich user management tools and custom designed solutions to meet the demanding needs of its growing national customer base. The WFI retrieval model energizes the retrieval process by creating an environment of proactive information exchange between WFI, our customers, and their clients.timeline:
1971 - Western Field Investigations begins as a claims investigation company serving the disability industry.
1978 – Transition to single focus, on-site medical record retrieval.
1982 – First IBM PC based customer integration with Executive Life.
1989 – Introduces online status tools.
1996 – Transition to image based workflow begins.
2000 – Deploys paperless workflow process, WFINet introduced.
2006 – 35 years, all major interchange protocols supported.
